Once we saw this view we knew we booked our vacation correctly.
I had never been to Cancun so I started planning away. I stumbled upon this amazing vacation package on a vacation rental website and the girl (Justine) had really good reviews. When I started asking around for advice about places to stay the Moon Palace was highly recommended among friends and since it was the same place the good reviews were from I booked it. I honestly loved Justine, she answered all my questions quickly, she gave advice about places and things to do, she was truly concerned about my vacation and wanted to make sure I had an amazing time. Not only were we considered VIP since we booked with her membership, we got a free mani, pedi, and 25 minute back massage each. We had $1500 resort credit that we used on a couples massage, swimming with the dolphins, and once we left they gave us a gift card with the remainder that we didn't use for the future visit (which there will be one).
The staff truly made this place unbelievable. They all loved their jobs and you could tell they really worked hard. They always had smiles on their faces. They all went out of their way to speak english and communicate with the tourist. They encouraged eating and drinking. "Oh you are leaving the bar to walk to the beach, you will need a to-go drink for the walk. Your not driving anywhere tonight, why not drink more and enjoy your vacation." They recommended things and they all were amazing. My husband and I were so pleased with the service and honestly wanted to tip everyone which we did. Now you don't have to tip but when you see how hard they work to make your vacation amazing you will want to.
One of the beach waiters made me this grasshopper and dropped it off with my drink.
At the Brazilian restaurant the waiter entertained us with making after dinner drinks for the table next to us. He was amazing and totally played to the crowd.
I honestly highly recommend booking through Justine and also just visiting Moon Palace. They have a handful of resorts that line the Cancun and Playa del Carmen coastline that you can eat and drink at all day long for free as well.
The soup at one of the mexican restaurants. The presentation was always lovely.
Rivera Mayan drink that the waiter recommended. So yummy and everyone asked about this.
Eating dinner outside next to the water in a private cabana.
A gorgeous plant wall outside our hotel.
A day at the spa getting my mani, pedi, and 25 minute massage. Gorgeous spa!
Being entertained outside by the pools at their nightly entertainment.
Mariachi band at the mexican restaurant.
hideous picture but a spa morning at a different spa at the golf course. Couples massage, yes please!
Out on the beach. We didn't even go into the pool, why would you with the beach and ocean right next to us. You would be surprised by how many people just stayed by the pool. Better for us though.
Gorgeous bar in our lobby. We spent most nights and afternoons here. The bar staff was AMAZING.